The 'Guest Welcome Information' email will be sent to guests before checking in (you can specify how many days before arrival the email will be sent) detailing how to access the property, for example where to collect keys or any entry codes, requirements for use of property and amenities and other useful and important information about staying at the property. You can also include all the details your guest may need during their stay. It’s important to remember this information may include details that will allow access to the property.  Safety and security of the property, current, previous and future guests should be considered.

You can also add any Terms and Conditions you would like the guest to know of before they arrive.

The 'Guest Departure Information' email will be sent to guests before checking out (you can specify how many days before departure the email will be sent) detailing how to check-out and leave the property and amenities also other useful and important information about departing the property for example where to empty rubbish bins, where to return the keys etc. Again, please don’t forget this information may include details that will allow access to the property. Safety and security of the property, current, previous and future guests should be considered.