Search and Stay
Guest
Find all the information you need to book your perfect stay, manage your reservations, and access your trip details effortlessly.
41 articles in this collection
Written by Specialist Team
Bond return for guests
Written by Specialist Team
Updated over
2 months ago
Bond return (getting your bond back)
Written by Specialist Team
Updated over
18 days ago
Paying outside Search and Stay
Paying outside Search and Stay
Written by Specialist Team
Updated over
18 days ago
Dealing with property damage or loss as a guest
Dealing with property damage or loss
Written by Specialist Team
Updated over
18 days ago
Communicating with an Owner
Communicating with an Owner
Written by Specialist Team
Created over
2 months ago
How do I check the details of my booking?
How do I check the details of my booking?
Written by Specialist Team
Created over
2 months ago
How to create and sign in to your guest account
How to create and sign in to your guest account
Written by Specialist Team
Updated over
18 days ago
How to add a property to your wishlist
How to add a property to your wishlist
Written by Specialist Team
Updated over
18 days ago
How to book a holiday rental property on Search and Stay
How to book a holiday rental property on Search and Stay
Written by Specialist Team
Created over
2 months ago
How to search for a holiday rental property on Search and Stay
How to search for a holiday rental property on Search and Stay
Written by Specialist Team
Updated over
18 days ago
How to search for and filter a holiday rental property on Search and Stay
How to search for and filter a holiday rental property on Search and Stay
Written by Specialist Team
Updated over
18 days ago
How to reset or change guest account password
How to reset or change guest account password
Written by Specialist Team
Updated over
18 days ago
How to manage bookings in your guest account
How to manage bookings in your guest account
Written by Specialist Team
Updated over
18 days ago
How will I know if my booking is completed?
How will I know if my booking is completed?
Written by Specialist Team
Updated over
14 days ago
How to manage pending bookings in your guest account
How to manage pending bookings in your guest account
Written by Specialist Team
Updated over
14 days ago
How to check your messages in your guest account
How to check your messages in your guest account
Written by Specialist Team
Updated over
14 days ago
Where can I get the latest information for my booking?
Where can I get the latest information for my booking?
Written by Specialist Team
Updated over
14 days ago
How to find out what the rate includes
How to find out what the rate includes
Written by Specialist Team
Updated over
14 days ago
Are the prices shown on Search and Stay per person or per room?
Are the prices shown on Search and Stay per person or per room?
Written by Specialist Team
Updated over
14 days ago
How to know what to do when you check-out
How to know what to do when you check-out
Written by Specialist Team
Updated over
14 days ago
How to view Booking Details
How to view Booking Details
Written by Specialist Team
Updated over
14 days ago
What to do if you can't find your booking confirmation email
What to do if you can't find your booking confirmation email
Written by Specialist Team
Updated over
14 days ago
Is it possible to get an extra bed or cot for a child?
Is it possible to get an extra bed or cot for a child?
Written by Specialist Team
Updated over
14 days ago
How to get more information about the property's facilities
How to get more information about the property's facilities
Written by Specialist Team
Created over
2 months ago
Where can I find the property's cancellation policy?
Where can I find the property's cancellation policy?
Written by Specialist Team
Updated over
14 days ago
If I need to cancel my booking will I pay a fee?
If I need to cancel my booking will I pay a fee?
Written by Specialist Team
Updated over
14 days ago
Can I cancel my booking and receive a refund?
Can I cancel my booking and receive a refund?
Written by Specialist Team
Updated over
14 days ago
Tips for guest writing an owner/property review
Tips for guest writing an owner/property review
Written by Specialist Team
Updated over
14 days ago
How to submit a property review in your guest account
How to submit a property review in your guest account
Written by Specialist Team
Updated over
14 days ago
Do I need travel insurance?
Do I need travel insurance?
Written by Specialist Team
Updated over
14 days ago
What to do if you are travelling to an area that is under a Travel Advisory
What to do if you are travelling to an area that is under a Travel Advisory
Written by Specialist Team
Updated over
14 days ago
How will a natural disaster impact your booking?
How will a natural disaster impact your booking?
Written by Specialist Team
Created over
month ago
What is a Search and Stay account?
What is a Search and Stay account?
Written by Specialist Team
Updated over
14 days ago
What is a rental agreement?
What is a rental agreement?
Written by Specialist Team
Updated over
14 days ago
What is a bond/damage deposit?
What is a bond/damage deposit?
Written by Specialist Team
Updated over
14 days ago
Why book your holiday rental on Search and Stay instead of other holiday rental platforms?
Why book your holiday rental on Search and Stay instead of other holiday rental platforms?
Written by Specialist Team
Updated over
14 days ago
Why choose Search and Stay to book your holiday rental?
Why choose Search and Stay to book your holiday rental?
Written by Specialist Team
Updated over
14 days ago
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