Search and Stay
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Help Videos
- Owner Account
- Details of NSW STRA 180 day cap and registration
- Communicating with Guests
- Handling Cancellations
- Occupancy summary
- How to view your Booking Summary
- How to Amend Guest Dates
- Managing your Bookings
- Adding Blocked Dates
- How to Cancel a Guest Booking
- How to Add 'Extra' Guest Pricing
- How to automate your Check In/Out messages
- Stripe account troubleshooting
- Adding a Last Minute Discount to your listing
- Adding Length of Stay (LOS) - Discount to your listing
- Adding Length of Stay (LOS) - Forced Price Adjustment to your listing
- How to set a fixed first payment
- What are the available Custom Fee or Additional Fee options?
- Adding Additional Fees
- Deciding on the Right Pricing for your Property
- How do I work out my 'Competitive Set'?
- What is a Day Rate?
- Which Currency is displayed on Rental Rates
- Adding your Booking Details
- How are guest payments protected?
- Choosing a payout currency
- Set up your Stripe to receive payouts
- How much commission do I pay to Search and Stay?
- What does it cost to list on Search and Stay?
- How to set up your Payment Terms
- Account Details for Payment
- Search and Stay International Payments
- When do I receive my Booking Payment?
- Viewing Guest Reviews
- Tips for Owners writing a Guest Review
- How to encourage Good Reviews
- Responding to a Negative Review
- Dealing with Difficult Guests
- Reviewing your Guests
- Adding Seasons to Increase your Income
- How to Attract Regular Guests to your Holiday Property
- Ways to Increase your Revenue
- Using Search and Stay Channel Manager to Increase your Bookings
- How to Improve your Property for More Bookings
- Getting Started with Hoster: Simplify Your Hosting Responsibilities
- Stripe Account for Australian Vendors
- Getting Started
- Creating an account
- Adding 'Amenities' to your listing on Search and Stay
- Adding 'Specific' room configuration to your listing on Search and Stay
- Adding a 'Room' to 'Select Configuration' on your Search and Stay listing
- Adding 'Generate House Configuration' to your listing on Search and Stay
- Adding 'Property Type' to your listing on Search and Stay
- Adding 'House Rules' to your listing on Search and Stay
- Adding 'Per Day Rate' to your listing on Search and Stay
- Adding 'Pricing' to your listing on Search and Stay
- Adding 'Cleaning Set up' to your listing on Search and Stay
- Adding 'Preparation Time Before Arrival' to your listing on Search and Stay
- Adding 'Property Images' to your listing on Search and Stay
- Adding 'Booking Fee' to your listing on Search and Stay
- Adding 'Number of Guests' to your listing on Search and Stay
- Adding 'Check-in/ Check-out' times to your listing on Search and Stay
- How to unpublish a property listing
- How to troubleshoot a browser issue on the site
- How to add multiple (bulk) properties
- Booking Availability - Available on Request vs Instant Booking
- Booking Availability - What is Instant booking?
- How to add a single property
- Listing Your Holiday Home
- How to add banking details to your account
- Adding Weekend Pricing to your listing on Search and Stay
- What is required to add a property to Search and Stay?
- Listing your holiday property on SearchandStay.com
- Providing your financial details for your Search and Stay account
- Adding 'Property Map Visibility' to your listing on Search and Stay
- Adding 'Linen Provided' to your listing
- Adding 'Location' of your holiday rental property to your Search and Stay listing
- Adding-your-Limited-Rental-Days-to-your-holiday-rental-property-on-your-Search-and-Stay-listing
- Adding 'Advanced Bookings' period to your listing on Search and Stay
- Adding 'Short-term Rental Registration' to your listing
- Adding 'Calendar Credentials' (Ical) link to your listing
- Adding the 'property details' 'property name' and 'property reference' to your listing
- Changing or adding more images of your property on your Search and Stay listing
- Adding 'Guest Welcome Information' and 'Guest Departure Information' to your listing
- How to add Global Property Settings to your account
- Rates and Pricing
- Owner Account Information
- How to set up an account with Searchandstay.com
- Information to Open Your Owner Account with Search and Stay
- Logging in to your Search and Stay owner account
- How to change or reset Owner Account password
- How to update owner contact information that receives enquiries and reservation requests
- How to update Owner Bank Account information
- 'User Access' what does each 'Role' have access to?
- How to invite a new user to your account
- How to update your User profile
- Updating Your Account Details
- Guest Payment and Policies
- Build and Manage Your Property Listing
- Can a guest see property address before booking?
- How to turn a listing 'on' (publish) or 'off' (unpublish)or archive
- How to opt in or out of marketing emails
- How to manage your non refundable guest charges
- Do I have to provide basics like toilet paper and dishwashing detergent?
- How long does it take for photo changes to show on a published listing?
- How to delete a photo from a property listing
- What are the photo guidelines for my listing on Search and Stay?
- How to add a virtual tour to your listing
- How to update a listings 'property name'
- How to edit my property listing
- What to include in your check-in and check-out instructions
- Create the perfect listing
- Setting/Adding an 'Age Restriction' on your property
- Adding pet pricing to your listing
- What is the meaning of 420 friendly and how to add to my property listing?
- Automate sending a Welcome/Departure email for guest
- Adding 'Minimum Stay' to your listing
- Adding a bond to your listing
- Cancellation Policy Management selecting a Default Rule
- *What is the Short Term Rental Registration Number field?
- What are the listing guidelines?
- Adding a 'Description' to your listing on Search and Stay
- Commission and Tax
- Property Security and Safety
- Channel Manager
- Owners Account Information
- Guest
- Bond return for guests
- Bond return (getting your bond back)
- Paying outside Search and Stay
- Dealing with property damage or loss as a guest
- Communicating with an Owner
- How do I check the details of my booking?
- Getting Started
- How to create and sign in to your guest account
- How to add a property to your wishlist
- How to book a holiday rental property on Search and Stay
- How to search for a holiday rental property on Search and Stay
- How to search for and filter a holiday rental property on Search and Stay
- How to reset or change guest account password
- Reservations/Bookings
- Property and Policies
- Pricing
- Booking Details and your Stay
- Cancellations
- Reviews
- Security, Safety and Awareness
- Travel Advisory Related Information
- Guest FAQ's
- Manage iCals and Blocked Dates
- Channel Manager Connection and other Integrations
- Breakz
- Property Styling Guide and Checklist
- Curating your space
- Upgrade your property to increase bookings
- Things to avoid and remember when setting up your rental property
- Maintaining your property
- Rental Agreement: Free Sample for Hosts
- Keeping your property impeccably clean
- Family friendly checklist
- Holiday Property Rental Cleaning Checklist [Free Checklist]
- Essential item checklist
- 5 Useful Signs For Your Holiday Rental Property [Free Template]
- Rules and Regulations
- Help Videos
Help Videos
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